480-968-5652Reviews
Easy to schedule, good communication.
Outstanding service! Came after hours and didn't give up until it was fixed. Thank you
The gentleman, Franklin serviced my ACs and was highly knowledgeable about the equipment, its function as well as the whole operating system. He addressed my questions in a clear and concise manner giving me a high level of confidence. He was timely in his arrive and completed a full inspection of both AC units. I have used Bruce Air since I moved here three years ago (they also installed new units for the previous home owner) never had a problem with my AC as they have maintained the seasonal check up. It is a great company with a dedicated front and back of house team who provide top of the line service.
Knowledgeable, friendly staff on the phone and in person, and still operated by the founding families. Not pushy on trying to upsell unnecessary items just to make a sale. Came out for a seasonal tune-up on two units, took pictures of the indoor and outdoor components as they were being inspected, offered some suggestions and information on what was available for updates/upgrades in the future but was reassuring that for right now there weren't any immediate needs for major purchases. Recommended changing one small component which I accepted and also gave some approximations as to what may be the next items requiring service. The technician had been working 12-18 hour shifts for a week during the 115+ heatwave, and still arrived happy and ready to provide any assistance needed. There are many mechanical contractors in Arizona and finding a trustworthy ally for when something does break is very helpful. Going forward this will be the team I call and recommend to people who ask.
They were so fast in getting to me and found the problem very quickly. They did not try and charge me for things I didn't need. I will use Bruce's again :).
Provided prompt A/C repair after hours when it was 115 degrees outside! Thank you!
They showed up when they said they would. They had the component on the truck, which was needed. We were back running again in no time.
I have used Bruce's for over 30 years!
