480-968-5652Reviews
This company is A++++! Everyone we have spoke to and met through this company has been compassionate, knowledgeable, efficient, and honest! I wouldTotally recommend this company to everyone first if you're in need call this company! Best experience we've ever had!
This was by far the best experience I've had with an Air conditioning company. The customer service was phenomenal and our tech was very honest and open about the issues we were having. He was able to fix our issue on a unit that is 23 years old. We are hoping our unit will last through the summer and will be replacing it later this year. I will be calling Bruce's to get the job done when that time comes. I would highly recommend this company for any of your A/C needs.
From my phone call to when the technician left was all very professional and courteous. I learned a lot from the tech and I couldn't give them a rating higher than the highest! I definitely recommend them to everyone.
I was having issues with my condensor fan, called them at 8pm, and they were able to get here within an hour and had it fixed the same night. Wesley was great, honest, and personable. I highly recommend.
On time and quick to respond. Showed up DAYS earlier than any other company. Work was completed quickly and cost hundreds less than what other AC repair companies quoted me for same work. Very pleased and will only use Bruce's for work going forward!
Wesley represents the company very well!! Answered all our questions eagerly with understandable replies. Will have Bruce's back for repairs with no reservations!
Wait for it, Ok so I had another A/C company come out and fix my thermostat and heating and they told me that I need to pay $1,300 and I needed an entire A/C unit. So I didn't feel comfortable with them so I asked them to leave.
I looked on Nextdoor to see who people were recommendating and Bruce's A/C was listed several times. I asked them to come out and do the $1,300 repairs that I was told I need to do before I got a new A/C unit. When Franklin came out he probably spent an hour in our attic, he came out and told me that he wasn't going to do the $1,300 of work and that I needed a new unit.
I was absolutely fine with that. When I bought my house it was something that was mentioned to me, it was an OLD unit and it was time. The whole thing started because we have a smart thermostat and turned the A/C off when we went on vacation. We turned it back on a day before we got back and it was still not cooled down when we got home. We knew it was on its last leg.
So we scheduled them to come out and they were very professional in every aspect of their multiple times and my house. Initial meeting, install, and follow up.
I'm very pleased with them and I signed up for the 2 times a year service without anyone trying to pitch it to me.
Overall the only thing I am disappointed with is that I wasted my time with the first A/C company.
