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Dorothy Vitalone's Profile Image
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Dorothy Vitalone, 3+ years ago

It was 4:10 in the afternoon this past Tuesday. Hot & humid in Sun City!! My AC went out. It was quitting time...but not for Bruce's! I called in a panic. I was told they would try to get one of their Techs to help me. Thank you Kathy!!! She called Chris, he drove all the way from MESA to Sun City in all that westbound traffic to save me!!! Up on my roof in the dark, he found the problem. Got my AC going temporarily until he could pick up the new part and the very next day he was back to install it!!!! Chris is the BEST!! He is fast and knows what he is doing!!! And he didn't try to sell me anything I didn't need! Thank you, Chris!! And thank you Bruce's for caring about customers...even after normal business hours!!! I highly recommend this company of hard working people!!

Clive Jervis's Profile Image
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Clive Jervis, 3+ years ago

I was very happy with the service they gave - the technician Chris was very friendly, and did not try to up sell me anything.
I have two AC units, both about 20 years old. Over the last three years one of the units has failed to keep up in hotter weather. I figured that the system has slowly decompressed.
Chris listened to me, told me he would check the pressure and said that if the pressure was fine, then the unit had had its day. The pressure was low, Christ was upfront about the costs to recharge at $200/lb for R22.
Chris also agreed that not checking the other unit was a wise decision - if it ain't broke, don't disturb it.
I would recommend the company, and when it comes time to replace my units I will be calling them for a quote. Thanks, guys.

John Compton's Profile Image
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John Compton, 3+ years ago

Over the last couple of years i have had them come out a couple times for routine checkups and service calls. I found them by googling "a/c service near me". Different associates came each time. Both times they were very friendly, on time (or early), prompt, courteous, and helpful. Both associates seemed to know what they were doing. They topped off my refrigerant and added valve caps since they were missing. Pricing was reasonable. I will definitely give them more business in the future if I have any issues.

Worlds Greatest's Profile Image
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Worlds Greatest, 3+ years ago

Amazing and professional company with Knowlegable staff, affordable prices, and excellent work

Joseph Nelson's Profile Image
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Joseph Nelson, 3+ years ago

Professional, clean ,and budget friendly

Jeremy Henderson's Profile Image
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Jeremy Henderson, 3+ years ago

Great reliable honesty company

Eileen Martin's Profile Image
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Eileen Martin, 3+ years ago

Their tech was here in 30 minutes! A great job done quickly and professionally.

Josh Ellis's Profile Image
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Josh Ellis, 3+ years ago

Amazing service. Was within a few hrs of my ac breaking. The guy had been working 16 hrs already and fixed my ac quick. Kudos to these hard working people

Christopher Franks's Profile Image
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Christopher Franks, 3+ years ago

Wow what service and great work! Their A/C guy Easten was extremely knowledgeable and helpful. They came within 30 minutes of our A/C emergency and he had a new part replaced and fixed within 30 minutes. The charge was very fair for the situation I was in.
Even their dispatch person was very nice and understanding. Come here first!

Mitch Steidl's Profile Image
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Mitch Steidl, 3+ years ago

I have used Bruce's A/C for several different properties I have flipped. They are extremely timely and do great work at a fair price. What more can you ask for in a vendor!

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