Reviews
Technician was friendly, knowledgeable, and communicated well with customer.
Brian from Bruce Ac was amazing! Got to our house in a timely fashion and ac was fixed within 30 minutes! My kids didn't have to experience any type of distress. Thank you again Brian for being a nice and friendly help!
Discovered after returning from a trip that my upstairs AC wasn't working. Thankfully, my wife and I don't sleep upstairs; no one else does either. I've been using Bruce's for more than 15 years for replacement units (the current and prior house had very old ones) and yearly check ups. Wouldn't you know I forgot to do it this year.
Called them late Monday afternoon and Brian was here by 10am the next day. He quickly diagnosed the problem and quoted me a very reasonable repair price which I accepted, then he completed the repair. It's now blowing cold air upstairs. There's a reason why I keep using them year after you; I trust and highly recommend them.
Brian was awesome and cleared my air handler lines after a clog! I will be recommending them to the rest of the complex!
They took extra time to contact the manufacturer to confirm warranty details for our 9 year old, inherited AC unit. Even though the parts that needed replacement weren't under warranty any longer, they were able to get us a deal on the parts and didn't charge for labor. The service tech finished the job in one day even though it was his last of the day and he ran into a snag that took an extra several hours to solve. Happy with the level of professionalism and care that we got from the Bruce's team.
Our old unit died in July and we were desperate. Bruce's was the first to respond to our calls. Elias worked with us to get a great unit and fair price. The next day Joe was here to install the new A/C unit. He was so respectful and knowledgeable. Joe answered all our questions and was super nice to my husband when he wanted to be in the middle of everything. We love our new unit and will definitely be using Bruce's in the future for checkups.
Called on a hot day and was able to get an appointment in a couple of hours
The air conditioning went out at our dance studio, and Bruce's came over the same day to get it repaired. We're so grateful for their quick response, and now it's working great!
Timely !! As someone who's been in the trades since I was 16 and been in some myself plus being a project manager and then into my own business and retired, I can say this about our tech.. Brian,
He is well spoken, carries himself well and professionally. Creates very good customer relations and knowledgeable of his job .
He was very thorough ????????????.
Was able to answer questions in a clear understandable manner . I also appreciated the shoes he wore because they're soft sole and it leaves less impact on a hot asphalt roof creating less wear and tear on the shingles !! I have high demands of myself and equal expectations of my employees
And I would not hesitate to hire him. He has a good mind and the ability to grasp things.
Is the a kind of employee you want around long-term !!
A great rep for whatever company he commits himself
To.
Thanks to him and Bruce's for a job well done ????????????????