480-968-5652Reviews
My AC unit had stopped working last night and the team was fast and responsive. Brian came to my apartment and was quick and efficient. He went above and beyond to make sure he was leaving with my AC in a condition that will last. He had been able to eliminate all possibilities of what the situation could be and I am satisfied with the results. He was kind and patient and served excellent communication with me on the process. Definitely would use their services in the future and recommend others to them as well.
Brian was absolutely great! We called and scheduled an appointment. They were very accommodating and came early which was great! Wonderful service, highly recommend
My air stopped working the night before I left for a trip out of the country and I had family in town to look after my home in the middle of an Arizona summer.
I reach out to several companies who promised 24/7 service, but Bruce's Air Conditioning in Gilbert is the only company to call back and deliver on everything they said they would after 9pm at night on a Saturday! Amazing customer service too! They have a customer for life!
I had Bruce's AC and the got there within an hour and got my AC working in short order. I recommend them highly
Bruce's AC installed my new roof-top unit two years ago in Chandler. From our first email contact to today (Aug 2023) they were extremely professional and quick to respond to my questions. They came out and gave me an estimate and spent time explaining how the new unit and new air exchange I wanted would be installed. I found it confusing so the fella drew a diagram explaining it to me and was super patient helping me understand it. My old AC unit has stopped working (July in Arizona) and they had a new one installed within two days! They included photos of the before and after of the unit and photos of the new duct work from inside the attic. Their installation included a couple free annual tuneups and in the last two years, the times I've contacted them to check on issues (condensation drain pipe torn off by storm, recheck of vents, help understanding thermostat functions) they had someone out the next day (same day once). Bruce's AC is the best! Special thanks to Brian for fixing the drip pipe and getting here so quickly!
Technician was friendly, knowledgeable, and communicated well with customer.
Brian from Bruce Ac was amazing! Got to our house in a timely fashion and ac was fixed within 30 minutes! My kids didn't have to experience any type of distress. Thank you again Brian for being a nice and friendly help!
Discovered after returning from a trip that my upstairs AC wasn't working. Thankfully, my wife and I don't sleep upstairs; no one else does either. I've been using Bruce's for more than 15 years for replacement units (the current and prior house had very old ones) and yearly check ups. Wouldn't you know I forgot to do it this year.
Called them late Monday afternoon and Brian was here by 10am the next day. He quickly diagnosed the problem and quoted me a very reasonable repair price which I accepted, then he completed the repair. It's now blowing cold air upstairs. There's a reason why I keep using them year after you; I trust and highly recommend them.
Brian was awesome and cleared my air handler lines after a clog! I will be recommending them to the rest of the complex!
